Description based on Specified Commercial Transactions Law

distributor Shinkame Co., Ltd.
Chief administrator Mutsumi Uera
telephone number 075-366-4134
email address
location 〒604-0993
673-1 Kuonin-mae-cho, Nakagyo-ku, Kyoto-shi, Kyoto Prefecture

Necessary charges other than product price: Shipping fee, COD fee, consumption tax

Payment method and timing: credit card, cash

Product delivery time: Within 15 business days after ordering

Product delivery method: home delivery, delivery from store

Regarding returns, defective products, and cancellations:

[Defective product]
If the item in question is in stock, we will exchange it for a non-defective item. If the item in question is out of stock, we will issue a refund after you return it.

[Return deadline]
We will accept returns within 7 days from the date of arrival of the product .

[Return shipping fee]
We will pay for returns due to defects on our part, such as defective products or incorrect delivery. In other cases, the customer is responsible for the shipping costs. Please note that we cannot accept returns or exchanges due to the customer's convenience, except in the case of defective products such as damage or incorrect delivery.

Internet liquor sales manager Mutsumi Uera