Description based on Specified Commercial Transactions Law
|Shinkame Co., Ltd.
673-1 Kuonin-mae-cho, Nakagyo-ku, Kyoto-shi, Kyoto Prefecture
Necessary charges other than product price: Shipping fee, COD fee, consumption tax
Payment method and timing: credit card, cash
Product delivery time: Within 15 business days after ordering
Product delivery method: home delivery, delivery from store
Regarding returns, defective products, and cancellations:
If the item in question is in stock, we will exchange it for a non-defective item. If the item in question is out of stock, we will issue a refund after you return it.
We will accept returns within 7 days from the date of arrival of the product .
[Return shipping fee]
We will pay for returns due to defects on our part, such as defective products or incorrect delivery. In other cases, the customer is responsible for the shipping costs. Please note that we cannot accept returns or exchanges due to the customer's convenience, except in the case of defective products such as damage or incorrect delivery.
Internet liquor sales manager Mutsumi Uera